Brand & Loyalty 22 July 2026

American Express and ALL Accor Open a Global Loyalty Partnership

Platinum Card Members can match into ALL Accor Gold and move Membership Rewards points into the programme, across a portfolio that includes Raffles and Fairmont.

A balcony table in Paris with the Eiffel Tower beyond
Paris, where Accor and American Express set out the partnership — Illustration

American Express and ALL Accor, Accor’s booking platform and loyalty programme, announced a global partnership in Paris on 22 July 2026 that introduces elite status matching and a new Membership Rewards points transfer option for eligible Card Members. For anyone who holds a Platinum Card and gravitates towards Raffles, Fairmont or Sofitel, it alters the arithmetic of where a stay is best placed.

The status element is the more immediate of the two. Eligible American Express Consumer, Small Business Services and Corporate Platinum Card Members will be able to receive ALL Accor Gold status, the tier that carries free Wi-Fi, welcome amenities, late check-out, complimentary room upgrades subject to availability, and bonus ALL Accor points. Those are the practical courtesies that shape the texture of a stay: an unhurried final morning, a room on a higher floor, the small acknowledgements that a hotel extends to a guest it recognises.

What makes the arrangement worth attention is where that recognition applies. Accor’s portfolio spans more than 45 brands worldwide, and it reaches well beyond the mid-market names that once defined the group. Raffles, Fairmont and Sofitel sit within it, which means a matched Gold tier travels with a guest from Singapore to Banff to the Left Bank. Status earned through a card in one’s wallet arrives ahead of any night stayed, which is a meaningful shift for travellers whose loyalty has historically been concentrated with one or two other groups.

The second element is the points bridge. Card Members gain a new option to transfer Membership Rewards points into the ALL Accor loyalty programme, with conversion ratios that vary by location. Transferred points may then be redeemed across the ALL Accor programme’s global hotel network of 45 hotel brands, and also against dining, experiences and more than 110 partners. Membership Rewards balances have long been portable into airline programmes; a hotel destination of this scale gives those balances a second, quite different use.

The Essentials

Announced
22 July 2026, Paris
Rollout
In phases from 2026 across 12 locations
Markets
Australia, Austria, Canada, France, Germany, Hong Kong, Italy, Japan, Mexico, Singapore, the United Kingdom and New Zealand
Status match
Amex Consumer, SBS and Corporate Platinum Card Members eligible for ALL Accor Gold
Portfolio
More than 45 Accor brands, including Raffles, Fairmont and Sofitel
Points
New Membership Rewards transfer option into ALL Accor; conversion ratios vary by location

The partnership rolls out in phases beginning in 2026 across 12 locations: Australia, Austria, Canada, France, Germany, Hong Kong, Italy, Japan, Mexico, Singapore, the United Kingdom and New Zealand. The list is a fair map of where both organisations concentrate their premium custom, and it covers the long-haul corridors that matter most to the readers of a page like this one — London and Paris at one end, Tokyo, Hong Kong and Singapore at the other, with Australia and New Zealand giving the Pacific leg a home programme.

Suzanne Morel, Senior Vice President, International Products and Partnerships at American Express, said the collaboration reflects a focus on delivering premium travel value and meaningful rewards for Card Members. Mehdi Hemici, Chief Loyalty and E-Commerce Officer at Accor, framed it from the other direction, saying American Express’ premium Membership base is perfectly suited for Accor’s luxury portfolio. Both descriptions point at the same commercial logic: a card issuer with a concentration of high-spending travellers, and a hotel group whose luxury brands have grown faster than its recognition among those travellers.

There are details still to settle, and they are the ones a careful planner will want. Further country-specific information will be made available throughout the year, and because conversion ratios differ by location, the value of a transferred Membership Rewards point in London will not necessarily match its value in Tokyo or Sydney. Room upgrades under Gold remain subject to availability, as they are in every programme of this kind. Anyone weighing a large points transfer would do well to wait for their own market’s terms to be published before committing a balance, since transfers into loyalty programmes are conventionally one-way.

For the coming year, the sensible approach is to treat this as a reason to look again at properties that may have sat outside a habitual booking pattern. A Raffles opening, a Fairmont with a genuine sense of place, a Sofitel in a city where the alternatives are tired — these become easier to justify when the stay carries recognition and the points have somewhere to go. The partnership arrives gradually, market by market, and the travellers who benefit most will be the ones who check their own before the next booking window.

Source: Accor